Time Management

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“What is important is seldom urgent and what is urgent is seldom important.”   
(President D. Eisenhower)
 
Although there are many factors that may influence whether an action is taken, the Eisenhower Time Management Matrix only uses two, for simplicity:
  • Importance
  • Urgency
The time management matrix will help you categorise the actions that need to be taken.   These actions can either be:
  • Important or not
  • Urgent or not
Using this matrix reduces stress and increases productivity. Discipline is power!

Informative link
This video provides more information about the Eisenhower Matrix:
https://www.youtube.com/watch?v=suGXZ1869qc

Communication

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“When you talk, you are only repeating what you already know.
But if you listen you may learn something new”
~Dalai Lama
 
“Everyone you will ever meet knows something that you don’t”
~ Bill Nye
 
Weight of Verbal vs Non-Verbal cues when judging feeling and attitudes
  • 38% Voice tonality
  • 7% Word choice
  • 55% Body language
It is important we pay attention to, and improve, the way we say what we say to attain the desired effect. This will help to build and nurture relationships.
 




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​Top 10 Tips For A Better Conversation ~Celeste Headlee
  1. Don’t try to multitask while having a conversation (be present)
  2. Don’t pontificate
  3. Use open ended questions (start with Who, What, Where, When, How)
  4. Go with the flow
  5. If you don’t know, then say you don’t know
  6. Don’t equate your experience with theirs
  7. Try not to repeat yourself
  8. Stay out of the weeds
  9. Listen
  10. Be brief

Feedback is about learning more, rather than making judgements.
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When giving feedback:
Firstly, look for what is good about their ideas, then sandwich the not so positive points between two positive points. Avoid saying what you think they want to hear. Finally discuss preferred directions to follow

When receiving feedback
Process and appreciate what others are saying and avoid thinking about what you are going to say, just listen.
 
Informative link
This link provides more information:
https://www.youtube.com/watch?v=H6n3iNh4XLI